“Rick is a true professional! He responded within minutes of my inquiry. Even though I ended up changing the direction of my plumbing project and did not use Rick, he was very gracious with the whole exchange. Professionalism is a great indicator of the kind of quality service one may get!“Uyen L.
“Had an unfortunate time with a
Service was very prompt, within the same hour I contacted Matrix.
BBB accredited and recommended if you find yourself in a jam…or clog.“
“If you are reading this, you clicked on the right Plumber and Restoration Professional. Ricky was one of the most helpful and thorough professionals I have ever called or been in the know of the work and
I had a pipe burst in my kitchen which went unnoticed for several hours because we were at work and when I came home our tiles were squishy, water was everywhere, had
Following the emergency mitigation, he helped me with our insurance company, placing calls to them to assist as necessary with what was needed, his analysis, etc. He even went as far as to schedule our lead and asbestos testers for us, which turned out to be positive and we had to have that removed as well. Needless to say, his and his team’s safety is a large concern for him but also your family.
Ricky truly is a great guy who really is there to help you in your time of need and not just make a quick, overpriced buck or tell you something needs replaced that doesn’t. Honesty, integrity, professionalism, and downright thoroughness are paramount to this company and is exactly what this leadership exhibits. I would recommend them to anyone ranging from emergency services to a clogged drain.“
“I was in a real pinch with a
“If you’re calling a plumber, make it Matrix and your problems will be solved the first time around and FAST! This review comes after the second time I had Ricky out for two different issues. Both times he answered his phone and was there within hours and handled the issue like the pro he is.
“High class service
“Ricky was great. Broken sinks are never fun, but he made the process very easy. He showed up within an hour, gave me a free quote, and I decided to use his services. He gave me all my options and was fairly priced. Normally they charge extra on Sunday’s, but he did not charge me the extra fee because he is not far from where I live (Santee. He’s in El Cajon) This was an added bonus! He does all types of services and they have a
“Best experience dealing w a business in a long time. Very nice, expert, clean and caring”Bugume G.
“Today I had an emergency at my office. A team member was heading to lunch and accidentally backed into a water